The quickest way of calling help is to use the 24 hour free-phone emergency numbers. When using these emergency numbers proceed according to the following rules.
- say what has happened and if anyone is injured
- say what town and street the incident happened in
- give your name and the phone number you are calling from
- answer all the operators questions
- do what the operator tells you and wait for assistance
112 – the universal emergency number which will connect you to police, fire and ambulance services. This number can even be called from a mobile phone without credit or a SIM card. The operator, who can give advice in foreign languages, will be able to determine your present location.
158 – the emergency number for Police (Czech Republic) which should be used to report situations requiring immediate response in the case of danger to life, health or property, to report public disorder or give information in connection with a crime, a missing or wanted person, a car theft, accident, explosion, natural calamity, road accident or a vehicle that has been towed away.
156 – the emergency number for Police (City of Prague) which serves for the same cases as the National Police number, but should be used in problematic situations relating to life in the Capital City, such as theft, minor offences, towed or wheel-clamped vehicles.